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Nakshatratrip.com is an online bus travel agent. It does not operate its own bus services. Nakshatratrip.com provides live bus chart status to the travelers and a choice of bus operators, departure times and prices. It has tied up with many bus operators to provide these services to customers.
Nakshatratrip.com's advice to customers is to choose the bus operators that they are aware of and whose services they are comfortable with.
Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its network of bus operators.
Providing refund and support in the event of cancellation.
Providing customer support and information in case of any delay(s) / inconvenience.
If buses of the bus operators do not depart from the station or arrive at the station on time.
If the employees of the bus operators demonstrate rude behavior or misbehave with the customers.
If certain aspects of the buses of the bus operators such as seats are not up to the customer's expectations.
If the bus operator cancels the trip for reasons unknown.
If the baggage of a customer gets lost / stolen / damaged in the event of travel.
If the bus operator changes a customer's seat at the last minute to accommodate a lady / infant / aged passenger.
If the customer waits at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a regular traveler on that particular bus).
If the bus operator changes the boarding point and / or uses a pick-up vehicle at the boarding point to take customers to the bus departure point.
The timings of bus arrivals and departures are as per the scheduled departure and arrival timings. However, the bus service provider may change the departure and arrival timings or the pickup locations, or the buses may get delayed due to unavoidable reasons such as traffic jams.
On the date of journey, the passengers are requested to call on the service provider contact number mentioned in the ticket and reconfirm their pick up point and timing.
A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail).
Photo identity proof of the traveler whose name was provided while making the booking. This includes Driving License, Student ID card, Company ID card, Passport, PAN Card or Voter ID Card.
Failing to do so, the passengers may not be allowed to board the bus.
Once a bus ticket is issued, it is non-transferable. If a ticket is presented by someone other than the person entitled to be carried there-under or to refund in connection therewith, Nakshatratrip.com or any of its travel partners shall not be liable to the person so entitled, if in good faith it provides carriage or makes a refund to the person presenting the ticket.
In case the bus operator changes the type of bus due to some reason, Nakshatratrip.com will refund the differential amount to the customer upon being intimated by the customer within 24 hours of the journey.
Your use of the Website and/or Application is an acknowledgment that you have reviewed the Terms and Conditions and agree to comply with and be legally bound thereby. These terms and conditions govern your access to and use of the Website and/or Application and the Services. If you do not agree to these terms and conditions, you must refrain from using the Website and/or Application and Services.
Membership on the Website/Application is free.
If you are not agreeable to all the Usage Terms in their entirety, you must not use this Website/ Application and should exit/logout immediately. Your use of the Website/ Application implies that You agree with the Usage Terms in their entirety.
You hereby represent and warrant that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Usage Terms and that you agree to be bound by these Usage Terms. While individuals under the age of 18 may utilize/browse the Website/ Application, they shall do so only with the involvement, guidance and supervision of their parents and / or legal guardians, under such Parent /Legal guardian’s registered account.
The User agrees and acknowledges that this Website/ Application can be used only by individuals who are of legal age (at least 18 (eighteen) years of age) to form a binding contract under the laws as applicable in India.
Your use of the Website/ Application and any amendment to the Usage Terms shall constitute your acceptance of these Usage Terms and You agree to be bound by any such changes/revisions/amendments. Website/ Application shall not be obliged to notify You, irrespective of the fact that You are registered or not, of any modifications made to the Usage Terms. Your access to the Website/ Application for purchasing the Services or for mere browsing is subject to the most current version of the Usage Terms appearing on the Website/ Application at the time of such use.
The process of booking Services from this Website/ Application may require you to disclose confidential information including Credit Card number etc. To prevent any possibility of unauthorized access to your confidential information such as name, address etc., you shall not use/access this site from unsecure computers, unsecure communication links, unsecure mobile phones or locations such as Internet-Cafe(s), Cyber-Cafe(s) and other commercially available internet enabled computers or computer services.